The Ohio Department of Natural Resources website has been down for a week since malware was found on an agency server.
The state’s multi-layered security system detected the malware May 8, said Bill Teets, spokesman for the Ohio Department of Administrative Services, the agency that runs the state’s information technology.
Teets said it appeared an individual penetrated the first level of security and placed the malware, but another layer detected the problem and technicians were able to isolate the impacted systems.
The malware wasn’t activated and didn’t spread to other systems; data or personal information of ODNR customers and employees wasn’t disclosed, Teets said.
Technicians have been going through all the parts of ODNR’s IT system to ensure their safety before bringing them back online, Teets said.
For example, ODNR’s email system is working.
The Department of Administrative Services also set up a web page Saturday at OhioDNR.gov where the public can renew boat registrations, buy licenses to fish and hunt, reserve lodging at state parks and find coronavirus updates.
But information on ODNR topics such as seismic monitoring, oil and gas well production, underground mines, dams and water wells is still unavailable online, and public record requests are on hold due to problems with accessing information.
Teets said a temporary ODNR website should launch in about a week with access to more information, and a new, permanent website that was already in development should debut later this summer.
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