MSN recently put in a new hotmail release. I had a problem where the actual e-mail window was only about 1/8 of my computer screen which made using email a real pain afet this upgrade (????). Turns out the new mail needs a 1024 x 768 screen so I had to change the setting in Windows XP control panel from 800 x 600 to 1024 x768. Now the e-mail work fine but I'm sure my wife is going to need her cheaters on the computer now...Maybe Santa Claus will update my monitor to something bigger. I'm running a 14" diagonal now to save on footprint and I got a good deal 5 years ago. Hope this helps someone.