I took my boat into Norton Marine yesterday for a factory recall gasket replacement. When the work was completed I hooked up and left. My truck broke down about 2 to 3 miles from Norton. I was very concerned about leaving my boat when the truck was towed, called Norton and asked if they could come and take my boat back to their shop. Scott came right out, took me and the boat back to the shop and helped me locate a tow. All this help given with a smile and they stored the boat inside for the night until I picked it up today. That is what I call super customer service! I'm really glad I purchased from Norton Marine.